The unsure, suspecting, careful, calculated look can be quite intimidating. It really penetrates a person’s spirit and alters the tone of the entire conversation. As a result, the encounter may not be the most pleasant one for both parties.
But at the beginning if you counter that look of suspicion with a warm smile, everything changes. A genuine smile from the heart also penetrates the spirit and puts one at ease. It puts a positive twist to the entire conversation.
So go ahead and begin with a smile.
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